PROGRAMS
Planning and Implementation
We work with you to identify needs, clarify goals, design plans and advise on your capacity for implementation and performance for new programs or existing initiatives. All programs incorporate evaluation, measurement and assessment for impact and improvement.
The process of program design is as important as the resulting plan. It includes:
- A needs assessment for the broader community
- Determining program objectives and outcomes
- Researching the context in which a program is situated and the expectations, challenges and desires of the stakeholders.
We help you to create a program plan which will provide details about how a program is to be implemented including the required personnel for carrying out a program and the program delivery processes, key performance indicators and milestones, financing and budgets, and governance policies.
We will also review your final program plan so that it strategically connects your program design to the stated intended outcomes.
EVALUATION DESIGN & ASSESSMENT
Surveys, Instruments, Methods
An effective evaluation design is critical to the success of your program. It ensures quality results and ongoing relevance for your program through systematic assessment.
We can help you to:
- develop and organize effective student learning outcomes (SLOs)
- evaluate whether your institution is collecting the right data, including understanding the pros and cons of various data types
- create realistic and readable assessment plans fully customized to your institution and/or academic program.
- relate the assessment design process to student learning outcomes measures
- interpret data and use them to create actionable plans
DATA SYSTEMS
Planning, Collection, Analysis
Effective assessment is only possible with the collection and analysis of qualitative and/or quantitative data which shows whether the program is achieving its intended objectives. Analysis should also include implications for the and an allow for exploration of unintended outcomes.
We help you devise the different types of data to be collected and how to obtain it. We can setup data collection systems that are accessible to stakeholders, and deal with issues of privacy and research protocols.
By using a systematic process that gathers and analyzes data from a variety of sources, steps can
be taken to modify and improve the program.
RESEARCH
Planning and Implementation
Research and analysis is fundamental to the success of the program and starts with the design phase.
Multiple methods of research are essential to supporting a program in all phases. Research ensures that determinations and decisions are evidence-based and provides a contextual basis for the planning process, needs assessments, best practices , and in determining the best forms of evaluation.
Our research includes reviewing literature and evidence-based solutions, collecting and analyzing data, investigation of organizational needs and capacities, and consulting and research on emergent, promising or best practices.
REPORTS & EDITING
Preparation, Review, Writing, Stylistic consistency
Documenting outcomes and creating reports required for stakeholders, partners, and funders bears testament to the success of your programs along with unintended consequences and other important information. Reports are usually required by funders and other stakeholders and require a considerable amount of resources to produce. We can help you with all phases of report productions including collection of material and data , methods of visualizing data, writing, editing and production.
We can develop actual program documents which ensure that your program can be implemented consistently and with quality. We can help you create, edit and distribute these documents including curriculum frameworks, training manuals for staff, governance documents, and decision guidelines for implementers.
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TECHNOLOGY CONSULTING
Systems, Integration, Software Selection, Customization
Selection of the right platform and software applications for your program management is essential to the success of program. Program management tools and software are used for data collection, tracking of milestones, data analysis and reporting during the implementation phase all the way through to the completion of the program. These include project managers, content management systems, CRMs, document storage and databases. They can also provide stakeholders with access to information, and facilitate and track communication with participants.
We have many years of experience in selecting and customizing software that will accommodate your needs and resources. We have a large range of IT services help you maximize the potential of technology using online platforms to collect and report on data and facilitate communication with the program community.